09.30.19

What happens if the order received is different than my expectation?

First off, let us know! We want to make sure you are completely happy with your order. If the order you received is different than the proof you approved, we will make sure to fix the corrections. If you receive your order, even though it was what you approved, but isn’t what you had your heart set on, we will work with you to make any changes needed at an additional charge.

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09.30.19

Do you send samples for approval?

For online orders, we send a PDF for approval. We do not provide hardcopy samples for online orders. We want to make online orders as fast and convenient as possible, so once the PDF is sent for approval and you give us the green light, we are off to print!

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09.30.19

Do you offer samples and templates online?

We have a full media library where you can browse through some of our previous projects for examples and inspiration. If you still need some guidance, our team of designers will be happy to help!

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09.30.19

Is there a minimum number of prints for online print orders?

Nope! No minimum number for online orders for printing.

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09.30.19

How do I provide my designs?

Once your online account has been set up. You can log in and set up as many templates as you would like. Once you are ready to order, just login, select your template, let us know how many you would like, and we are ready to go!

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09.30.19

Can I pay online?

Yes you can! We accept VISA or Mastercard for any online payments.

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09.30.19

How can I create my online account?

Get in touch with your sales rep and let them know you would like to create an online account. They will help get your account up and running and make sure you have all the information you need to start ordering online.

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09.30.19

Do you offer all kinds of printing online?

You bet! Any of our products or services can be ordered online. If you are looking for a completely custom project, it is best to connect with one of our sales reps so they can ensure your project is scoped out to cover all of the details.

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09.30.19

How long does online printing take?

Once the order has been received, online print orders typically take 3-5 days. If you’re one a shorter timeline, reach out to your sales rep and we can process the request as an urgent print request.

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09.30.19

Is online printing available 24/7?

If you’re working 24/7, then our online printing is working 24/7. You’ll have access to all online printing services 24/7 as long as your account is set up. If you need help setting up your online account, reach out to a member of our team to get you set up.

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